We understand that it is a difficult time for your practice, and you may have faced significant changes that have impacted all areas of your business. Here at ACUVUE®, we are putting in all our efforts to help you to manage the situation and will be updating this page as soon as new information becomes available.

 

Reopening your practice

Many practices may start to reopen in the coming weeks. This means that your patients will now have the opportunity to book an eye examination if they need to or if they already have a prescription, they can purchase more lenses.

We will be giving you plenty of support during this time by providing access to the right knowledge and resources so you can safely deliver the best care to your patients.

Please reach out to your ACUVUE® Account Manager about how we can help you as you start to re-open your practice.

Keep in mind practices may have to adhere to strict social restrictions that are currently in-line with the government guidelines.

 

Technology and its benefits

While you’ve been dependent on technology for communication reasons that are beyond your control, it has allowed you to communicate openly with your patients and support them during the pandemic. That’s why it’s important that we consider the value of technology and the ways in which it can help you in the coming months and years.

Your ACUVUE® Account Manager may be able to offer you some advice and support on how to achieve this.

Set up online booking

Online bookings can help patients to book an appointment at a time that is most convenient for them, or simply reschedule if they need to. This will help you to manage your appointments and allocate the right amount of time for patient care.

Make better use of social media

Information about your practice can easily accessed by patients through social media and you can share advice, along with offers and promotions. It also allows you to maintain contact with your patients at times when you’d be otherwise unavailable.

Video appointments

Video appointments are particularly useful when dealing with patient queries. Patients can book an appointment with you when it’s not necessary for them to visit you in- person. Or, if they have a question or concern that cannot wait for a routine appointment, you can speak to them on the same day.

We’re here to help in whatever way we can

If you need further advice about any of the information we have provided here, please contact your ACUVUE® Account Manager.